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Privacy Policy

Last updated: July 9, 2026

Who we are

TapRater is a software and NFC sticker service operated from Ontario, Canada. If you have any questions about this policy or your personal information, you can reach us at dylan@taprater.ca.

What information we collect

When you place an order or contact us, we collect the following:

  • Your business name and your name
  • Your email address and phone number
  • Your shipping address, so we can send you the sticker

We do not handle or store your full card number. Payment is processed entirely by Stripe. We only see a confirmation that a payment was made successfully.

When a customer taps one of our stickers, our system records a tap count and whether the tap resulted in a positive or negative rating selection. We do not collect the customer's name, contact details, or any written review text from that interaction. No personal information about your customers is stored on our end.

If you use the contact form on our website, that message is delivered to us through Formspree. We receive whatever you typed into the form.

How we use your information

We use the information you provide to:

  • Build and ship your sticker to the address you gave us
  • Set up your review page and manage your subscription
  • Send you monthly activity reports
  • Respond to your support questions and messages

We do not sell your information to third parties and we do not use it for advertising.

Third parties and processors

Running this service involves the following third-party companies. Each has its own privacy policy that governs how they handle data:

  • Stripe - payment processing. Stripe handles card collection and billing on your behalf.
  • Formspree - contact and order form delivery. Messages you submit through forms on this site are routed to us through Formspree.
  • Netlify - website hosting. Our site files and serverless functions run on Netlify's infrastructure.
  • Resend - email delivery. We use Resend to send your monthly review activity reports.
  • Google - your review page links to your Google Business Profile. Google manages all review data published there.

Cookies

The TapRater website itself does not set tracking or advertising cookies. When you proceed to Stripe's checkout, Stripe may set its own cookies as part of their payment flow. Please refer to Stripe's privacy policy for details on those.

How long we keep your information

We keep your account and order information for as long as your subscription is active and for a reasonable period afterward for record-keeping and support purposes. Tap count data is kept to provide your monthly reports and historical stats.

Your rights

You have the right to ask what personal information we hold about you, request a correction if something is wrong, or ask us to delete your data. To exercise any of these, email us at dylan@taprater.ca and we will respond promptly.

Canadian privacy law

We aim to handle your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you believe your privacy rights have been affected, you can also contact the Office of the Privacy Commissioner of Canada.

This policy is provided for transparency and may be updated. For questions, contact dylan@taprater.ca.

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Ontario, Canada
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